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Ordered 3 months ago and never received my order .. I want my money back

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I placed an order with house of labels on July 22, 2016. Needless to say, today is December 1st and i am still waiting. Everytime i contact them, they say it will go out im two weeks, it was a pre-ordered item. Ok i pre-ordered it. By now, the woemer could have handmade the item and delivered it to me on foot. I was told no refunds, fine. But i have beem trying to switch the order for something else and no one has responded. This is the worst... Read more

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I ordered boots from this website and never received my order. When I first placed my order, I never got an email with my tracking number. So I contacted the company via email to get tracking number and never got a response. I tried to call them, no one picked up the phone or called me back. Over a month after my order was placed, I received an email that due to high demand orders are backed up and they will be shipping it out in two weeks... Read more

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I suggest that anyone planing on buying anything from House of Labels DONT!! They do not ship your items out and tell you they did & when you ask them for a refund they will tell you no!! DO NOT SHOP WITH HOUSE OF LABELS!! I ordered a beautiful denim dress back in Aug 2016 & paid about $80 for it. It is now Nov 2016 & I haven't received it. I've contacted them & they lied & said it would be sent out the week of Oct 22, 2016.. I wish I had seen... Read more

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I ordered a jacket in January of this year (2016) and STILL have not received it. I emailed the company several weeks after they said it would be shipped out. The responses I got from customer services were all rude. The first said they would be sent out the week of the 22nd of February. When it still wasn't, I contacted them again. I was frustrated and asked for a refund if it was not sent out by the end of that week. They responded by telling... Read more

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Placed an order for a dress 2 months before my wedding ( for my rehearsal dinner) nothing showed up after a month. Every week i email them and they respond they will ship it in two weeks? How many weeks will it take for them to actually ship it? Sounds like nothing but complete *** to me. Gosh i wish would have read the reviews before making any purchases from this website. If anyone know how to get in contact with this company besides the phone... Read more

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Ordered a pair of boots from this company. Never received my shipping information from them. Contacted them by email numerous amount of times and they never responded. When I first emailed them if they could send me my shipping info they asked what did I order. That should have gave me a heads up that this company is not professional and that it is a scam. After I asked for my money back they still did not respond. I went online and read... Read more

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simple as it's been 4 months since i placed my order and have not received anything. They do not care about customer service and they lie so much , it is so sad. I don't understand how someone can continue to buy stuff from here. THis was my first and last time i will ever buy stuff from this place. Anyone reading this, please stay away. The prices look amazing but i would rather pay more than be stuck in this situation. They should at least... Read more

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PLEASE don't purchased any merchandise from this web site HOUSE OF LABELS is a complete Scam. Months ago i purchased something, I keep writing e mails and no respond and when they do, They keep saying yes will be shipped and they never do. They sent you policy information they never follow. I purchase on 8/11/16, Two months later they don't even care. I dont understand how a online business can be so dishonest with no principals of taking... Read more

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I ordered a dress from this website about a year ago and till this day no refund or an order has been received. I wish I had the way of having that website shut down, its a complete scam. DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. They are stealing from innocent buyers who were actually very interested in there products. I ordered a dress from this website about a year ago and till this day no refund or an order has been received. I wish I had... Read more

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